Task-focused assistants grounded in enterprise data with safety guardrails.
LLM Augmented Chatbots
- The Challenge Generative AI can be powerful, but out-of-the-box models lack knowledge of your specific business and can provide incorrect or unsafe answers ('hallucinate'). This makes them unreliable for enterprise use.
- Our Approach We build task-focused assistants that are grounded in your enterprise data using Retrieval-Augmented Generation (RAG). This ensures responses are accurate and relevant. We implement strict safety guardrails and filters to ensure reliable, on-brand interactions.
- Our Experience To help analysts, we built a system combining a knowledge graph with NLP for advanced search and summarization, allowing them to ask complex questions over a vast repository of structured and unstructured records.
- The Outcomes Deploy safe, accurate, and helpful chatbots that provide a personalized experience for customers and employees. Automate tasks confidently, reduce operational costs, and improve user satisfaction.
